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What are "cookies" and why are they used?
What should I do if the course is playing but I can't see it?
What are the system requirements for taking courses?
How do I download the latest version of a supported browser?
What is the Adobe Flash Player, and how do I install it?
What are invalid characters?
One of the links within the course didn't go anywhere or went to the wrong place.
What if I click on the "Launch" button and nothing happens?
What should I do if I lose my Internet connection during a course?
What is RTF?
Can I take these courses on multiple computers?
Can I use the AOL browser to run courses?
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